DIGITECH 2014: Exhibit 292

iVisit: Doctor In Your Pocket

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Project Team

Jon Gluesenkamp, Senior in Information Technology
Tyler Kalarchian, Senior in Information Technology
Josef Rainer, Senior in Information Technology
Connor Widergren, Junior in Information Technology

Project Oversight

School: College of Communication and Information > School of Information

Faculty Oversight: Ebe Randeree

Course Oversight: LIS4785


We have developed the concepts, services, and wireframes for an iOS application which allows users to meet with doctors using video or text, with the purpose of saving time in determining if an in-person doctor's visit is needed.

Our team has created first-draft wire-frames for outlining the functions, processes, and best practices for a remote check-up/routine appointment service. The primary objective of the service is to save time, money, and overall patient satisfaction & convenience. iVisit will function as a scheduling and meeting environment for patients and physicians so that they can quickly and easily perform routine check-ups and other minor appointments (e.g. checking on a cold, physicals, a sore throat, etc). It should be noted that iVisit is not at all designed to replace the traditional doctor-to-patient relationship. The system will ideally include peripheral tools that the patient will use to provide physicians preliminary data prior to each appointment.

--Problem statement--
During an average doctors visit you go to the office and enter the waiting room. Once in the office you are greeted by a nurse behind a glass windows where she forces you to fill out a form. Now the true test begins as you must wait in a small room filled with other sick people, babies, probably a weird smell, and annoying florescent lighting that is definitely not helping your nausea. Finally, after waiting for what seems like a lifetime, the nurse calls you into the back room, but not to see the doctor--now you have some basic health checks to do (height, weight, eye test, asking questions). Once the nurse is done with you, you then find yourself in another small room--this time with a bed covered by paper sheets. After another fifteen minutes of waiting, the doctor enters and introduces himself to you, and potentially does not remember who you are despite him being your primary physician. After about a short discussion with the doctor, your ailment is diagnosed as "acute Irritable Bowel Syndrome", and he recommends over the counter antacids. As you are about to leave, the nurse at the glass window stops you and asks for money. You look at your watch and find out 3 hours of your life was wasted just for some simple advice. With the help of technology, doctor visits like this one can become a thing of the past, or at least far more seldom. iVisit is our group’s solution to this common issue.

--Evidence to support the problem--
Older data shows that 900 million doctor visits take place in the United States each year. Several studies show that up to 50% of that 900 million could be performed remotely. On top of that, according to a 2008 National Ambulatory Medical Care Survey, 30% of the 900 million were unnecessary visits that never had to happen. The fact that potentially 50 percent (450 million) of all doctor's visits are unnecessary indicates that a huge market is available for this service. Targeting this market provides benefits on at least two dimensions:
1) With Remote check up tools patients can be diagnosed in minutes - significantly reducing the large number of unnecessary visits.
2) With less patients visiting the office, those who are more sick will have shorter wait times and better care at the doctor's office.

Unique Features

Health Informatics Tools

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